Effective Date: January 2025

At Ensofter Solutions Pvt. Ltd. (“Ensofter”, “we”, “us”, or “our”), we are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy explains how we collect, use, and protect the personal data of visitors to our website, www.ensofter.com (the “Website”).

Introduction

We respect your right to privacy and are committed to ensuring that your personal data is handled in a secure and responsible manner. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: name, email address, phone number, and physical address.
  • Technical Information: IP address, browser type, device type, operating system, and other technical information about your device.
  • Usage Information: information about how you use our Website, including pages visited, time spent on pages, and other usage data.
  • Payment Information: payment method, payment amount, and other payment-related information (if you make a purchase on our Website).
  • Communication Data: any communication you send to us, such as emails, support requests, or feedback.

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our Website and services: we use your technical information and usage information to ensure that our Website is presented in the most effective manner for you and your device, and to improve the overall user experience.
  • To respond to your inquiries and support requests: we use your contact information and communication data to respond to your questions, provide support, and resolve any issues you may have.
  • To process transactions and payments: we use your payment information to process transactions and payments made on our Website.
  • To send marketing and promotional communications: we may use your contact information to send you marketing and promotional communications about our products and services, unless you opt-out of such communications.
  • To comply with legal obligations: we may use your personal data to comply with applicable laws, regulations, and court orders.

Disclosure of Your Information

We may disclose your personal data to the following third parties:

  • Service providers: we may disclose your personal data to our service providers, such as web hosting providers, payment processors, and email marketing providers, to help us provide and improve our Website and services.
  • Business partners: we may disclose your personal data to our business partners, such as resellers and distributors, to help us promote and sell our products and services.
  • Law enforcement and regulatory authorities: we may disclose your personal data to law enforcement and regulatory authorities, as required by law.

Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption: we use encryption to protect your personal data in transit and at rest.
  • Access controls: we limit access to your personal data to only those employees and service providers who need it to perform their jobs.
  • Secure storage: we store your personal data on secure servers and use industry-standard security measures to protect it.

Your Rights

You have the following rights regarding your personal data:

  • Right to access: you have the right to access your personal data and to request a copy of it.
  • Right to rectification: you have the right to request that we correct or update your personal data.
  • Right to erasure: you have the right to request that we delete your personal data.
  • Right to restriction of processing: you have the right to request that we restrict the processing of your personal data.
  • Right to object: you have the right to object to the processing of your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ensofter Solutions Pvt. Ltd.
[insert address]
Gurgaon, India
Phone: +91 8128 127 711
Email: contact@ensofter.com

Changes to This Policy

We may update this Privacy Policy from time to time. If we make any changes to this Policy, we will post the updated Policy on our Website and update the “Effective Date” above. We encourage you to review this Policy regularly to stay informed about our practices.

Acceptance of This Policy

By using our Website, you acknowledge that you have read, understand, and agree to be bound by this Privacy Policy. If you do not agree to this Policy, please do not use our Website.

Thank you for choosing Ensofter Solutions Pvt. Ltd.!